Tuesday, May 5, 2020

Human Resource CAPCO

Question: Discuss the suitable structure for Capco and explanation of the reason andFactors that influence Employee motivation in Capco. Answer: Introduction Human resource management is concerned with the process of recruiting and developing more number of employees for making them valuable to the objectives and goals of the organization. The main objective of HRM is to maximize the production of an organization by increasing the effectiveness of its employees (Bratton and Gold, 2012). The report focuses on the organization Capco, which is one of the international provider managing services, consulting and technology solutions. The content of the report comprises of suitable structure of Capco, factors that influence the motivation of employees of Capco, their style of management, and explanation of HRM functions. Suitable structure for Capco and explanation of the reason The structure of an organization can be described as flat structure or tall structure. Tall structure is well suited for Capco. This is because in a tall organizational structure, there are several layers of authority between the low level of employees and CEO (Buller and McEvoy, 2012). The tall structure will be suitable for Capco, as the structure will help the organization in employee motivation, flexibility and organizational complexity. If Capco uses tall structure then the employees have many layers before them, through which they can advance their career. In a big organization like Capco, it is not possible for the CEO to percolate the information about development among members. Therefore, by adopting tall structure the organization can disseminate the information of development among is employees effectively (Kehoe and Wright, 2013). As Capco believes in open line communication, the decision taken by the organization is based on the response of the team members. This type of decision-making process takes time but it helps Capco in taking proper decision in a difficult situation. Tall structure of Capco will provide the organization with more opportunities, advancement and for managers that are more specialized Factors that influence Employee motivation in Capco Span of Control The span of control in Capco means fewer layer of management within the organization. It helps in fast decision-making process so that the company can respond quickly. It helps in motivating employees (Hendry, 2012). Better and more frequent communication between higher level of authority and staffs helps in sharing the goals and objectives of the organization. The staffs can share their problems with the higher authorities of Capco and the suggestions provided by the managers helps in motivation. Hierarchy According to Maslows theory of hierarchy, motivation is due to an attempt of fulfilling the basic needs by a person, such as Physiological, social, safety, self-actualization and esteem. The theory of hierarchy is used in Capco (Bratton and Gold, 2012). It implies that the managers of Capco have the responsibility to meet the deficiency needs of its employees in order to motivate them. This means proper wages and safe environment is provided to them. Secondly, the higher authorities of Capco are responsible for creating a proper wages and safe environment so that employees can develop their fullest potential. This increases the motivation of employees towards their job. Style of Management Capco have democratic style of management. Democratic style of management is defined as a type of management style in which redistribution of authority and power occurs between the managers and employees in order to provide the involvement of employees in different decision-making process (Buller and McEvoy, 2012). Democratic style of management influences the management activities of Capco. There are many features of management activities, which will help in influencing the democratic style of management in Capco. Some of the features include: Responsibility of Distribution: Using democratic style of management in Capco, responsibility will be distributed equally among the team members for facilitating equal participation from all the members of the team in decision-making process. Empowerment of group members: Leaders of Capco will help in empowering the members of the organization in democratic style of management in order to accomplish their responsibility (Armstrong and Taylor, 2014). It includes providing proper training, education that is necessary for complementing a task. Decision making process: The most important step will be taken by the democratic style of management in Capco is ensuring democratic deliberation in decision-making process (Berman et al.,2015).This means that the leaders of the team will act as mediator and facilitator between the members of the group for ensuring psychologically healthy and respectful situation. Explanation of HRM functions Performance Management The performance management system is well connected with the HR processes of Capco. The performance management is an expensive process that helps in providing benefits, compensation, training and management. The main role of HR is to make the performance process clear, transparent and consistent within the organization. The results of the employees need to be compared for using the outputs in Hr processes (Jiang et al., 2012). The Hr of Capco needs to develop the application for the performance management. Good performance management in Capco motivates employees and develops opportunities for them. Remuneration Management Remuneration management is mainly related to the application and formulation of strategies that aims at rewarding the employees fairly, consistently and equitably according to the value of the organization. The system of managing remuneration offers a number of advantages to Capco (Kehoe and Wright, 2013). The system works in a cyclical manner considering four parts, which includes employee custody, enactment of the employees, controlling expenses and administration of programs. Rewards programs in Capco provide a direct impact on the performance of the employees. It provides the employees long-term objectives and goals (Buller and McEvoy, 2012).This type of management system in Capco helps in fostering a healthy working relationship. Total reward system in Capco provides the advantage of centralized administration. Conclusion It can be concluded that Capco have democratic style of management. The organization uses open line of communication process. Leaders of Capco help in empowering the members of the organization in democratic style of management in order to accomplish their responsibility. Recommendations Some recommendations for improving the operations in Capco are listed below, Performance Evaluation: It is a process that would help Capco for understanding whether their operations are fruitful or not. Individual workers and employees need mentoring for performing well in assigned task. Incentive Systems: Appreciations in form of incentive can be used for motivating the employees. Education climate assessment can be developed for completing operations in Capco HR department. References Armstrong, M. and Taylor, S. (2014).Armstrong's handbook of human resource management practice. Kogan Page Publishers. Berman, E.M., Bowman, J.S., West, J.P. and Van Wart, M.R. (2015).Human resource management in public service: Paradoxes, processes, and problems. Sage Publications. Bratton, J. and Gold, J. (2012).Human resource management: theory and practice. Palgrave Macmillan. Buller, P.F. and McEvoy, G.M. (2012). Strategy, human resource management and performance: Sharpening line of sight.Human resource management review,22(1), pp.43-56 Hendry, C. (2012).Human resource management. Routledge. Jackson, S.E., Schuler, R.S. and Jiang, K. (2014). An aspirational framework for strategic human resource management.The Academy of Management Annals,8(1), pp.1-56. Jiang, K., Lepak, D.P., Han, K., Hong, Y., Kim, A. and Winkler, A.L.(2012). Clarifying the construct of human resource systems: Relating human resource management to employee performance.Human Resource Management Review,22(2), pp.73-85.. Kehoe, R.R. and Wright, P.M. (2013). The impact of high-performance human resource practices on employees attitudes and behaviors.Journal of management,39(2), pp.366-391.

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