Thesis Research for Castrol

[pic] ISBE, PUNE THESIS TITLE STUDY OF SERVICE OPERATION AT CASTROL cycle per second zona SUBMITTED TO ISBE IN PARTIAL fulfilment OF THE REQUIREMENT OF THE dirty money FOR THE DEGREE OF MASTER OF profession ADMINISTRATION UNDER THE GUIDENCE OF PROF. SIMANTEE SEN SUBMITTED BY AALAP BARAI PGP/FW/10-12/ISBE-A, ISBE-A/PGP-FW/PUNE588/10-12 Abstract This thesis marrow STUDY OF SERVICE OPERATION AT CASTROL BIKE ZONE The observe and Questionnaire is based on the research carried out for the Castrol rhythm regularize with the help of authorized dealer. There was vast data amass with the help of dealer. The questionnaire was prepared and given to Authorized portion join of steering wheels serviced at Castrol bike zone and the compendium and the feedback of the node was interpreted after the data and remarks were collected from customers. . entirely the necessary datas were collected and get on survey was make to figure out wher e the automobile pains is with after sales service and how will the engine lubricator oil mug CASTROL is been in service market of 2-wheeler. Objectives of the look into: The research objectives for the go steady undertaken can be specify as follows: ? To examine the customer perception about the Castrol cycles/second Zone.

? To judge the atonement level of bike owners of different brands at Castrol Bike Zone. ? The research tracks responses at following two layers ? carrefour related parameters ? Service target related parameters ? To analyze th e psychographic variables of the customers a! t Castrol Bike Zone Scope of the study: It is aimed to study the satisfaction level of the customer at Castrol Bike Zone. The project is analyse the demographic, psychographic and satisfaction characteristics of the customers in servicing the bike. It includes the luxuriant study of customers steering on the various parameters that lead to identifying and disposition the perception of the customer in...If you want to get a large essay, order it on our website: BestEssayCheap.com

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